Refund Policy

30-day money-back guarantee. If your cat does not take to the fountain, contact us within 30 days of delivery and we will refund you, no questions asked.

Defective items (for example a pump that stops working) are replaced free of charge within 12 months of delivery. Filters are consumables and are not covered once used.

Refunds go back to the original payment method within 5 business days after approval.